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Customer Service Outsourcing

We have more than 10 years of experience in call center outsourcing services and have provided business processes outsourcing (BPO) solutions to global organizations spread across diverse business verticals such as telecom, healthcare, real estate, ecommerce and financial services for their various business requirements.

Vcare's Call Center Services include:
  • Customer Care and Support.
  • Catalog/Order Entry.
  • DRTV/Direct Response.
  • Appointment Setting/Sales Visits.
  • Credit Card/Order Processing.
  • Multi-Language and Communication Support.
  • Order Management & Fulfillment Services.

Our Key Features:
  • We hire agents who are well educated, easy to understand and have good listening skills.
  • End-to-end CISCO based IP network ensures uninterrupted functioning of all the networks and enables smooth and clear telephonic conversations.
  • Sufficient investment on training and quality processes for better customer care services.
  • A healthy work environment where employees are motivated to meet SLAs.

Want more information? Call us at : +91.989.150.4989 or email us