“Email/Chat Support is increasingly becoming the most popular form of communication and has now become the primary means of data transmission and customer relationship management”
Of late, many companies are outsourcing their non-voice call center needs such as email and chat support services and SMS chat support services for better quality of response and less turnaround time.
We, at CCO, have huge experience of delivering email support services and chat support services to international clients coming from diverse industry verticals. We can easily manage projects of any nature and any level of complexity.
Our email services are comprehensive and include:
- Customer care Services
- Technical support Services
- Order fulfillment Verification
- Complete query resolution
- Automated response systems
- Computer-aided response systems
- Manual response services
Benefits of Our email and chat Support Services
- Highly Secure
- Highly accurate
- Cost effective
Why our services are differing from others?
- 24/7 work environment enables round the clock support services.
- Highly trained professionals and Chat support executives.
- Prompt and accurate response to live chat requests.
- Highly efficient! – one Chat Executive can handle multiple chats at the same time.