The technology has evolved exponentially in the last decade. More and more people are adopting new technologies for communications and other daily activities. Organizations are also using these newly evolved communication channels for providing better customer support services to their customers. Vendors providing outsourced customer support services have also included them under their service offerings.
Here are a few tips that would help you Read more [...]
Email and web chat are the modern mediums of communication and have become very popular with the younger generation which is tech friendly. Organizations and businesses have started leveraging this fact by providing email and chat support services to their customers. With support to customers over these channels organizations are able to cover a very large number of their customer base, especially those who are extensively using web based services.
Here Read more [...]