Archives for July 2012

The Next Generation Call Center

The advancements in the technology are happening at a very rapid pace and the trend is expected to accelerate in the near future. New technologies and inventions have affected almost every aspect of our life. The BPO industry is utilizing the offerings of latest technology in the most effective manner. It helps them to provide enhanced services and reduces outsource call center cost for their clients. However, there are still some new ideas and expected Read more [...]

5 Reasons to Outsource Call Centers for Your Business Requirements

The outsourcing model of business is a highly beneficial and proven methodology of acquiring high quality solutions at very affordable prices. Businesses and organizations tend to outsource their various non-core business activities to offshore service providers as it offers them various business advantages. Mentioned below are top 5 reasons to outsource your various business requirements to offshore service providers. 1. Save Money: Setting up Read more [...]